Privacy Policy | DriveCraft Driving School

Who we are

DriveCraft Driving School Ltd ("DriveCraft", "we", "us", "our") is a DVSA-registered driving school based at 39 Gold Street, Northampton, NN1 1RS. We are the data controller for the personal information we process.

Contact: info@drivecrafttuition.co.uk · 07475 925760

What information we collect

Contact details: name, email address, phone number
Lesson booking details: area, preferred transmission, experience level
Payment information (processed securely via Stripe — we do not store card details)
Communications you send us via the contact form, email or WhatsApp
Website usage data via Google Analytics (anonymised)

How we use your information

To respond to enquiries and arrange driving lessons
To process payments for lessons and packages
To send lesson confirmations and reminders
To improve our website and services
To comply with our legal obligations

We will never sell your personal data to third parties or use it for unsolicited marketing without your consent.

Legal basis for processing

We process your data under the following lawful bases (UK GDPR):

Contract — to fulfil your booking
Legitimate interests — to respond to enquiries and improve our service
Legal obligation — to meet DVSA and HMRC requirements

How long we keep your data

We retain booking and payment records for 6 years to comply with HMRC requirements. Contact form enquiries are kept for up to 12 months. You may request deletion at any time (subject to legal obligations).

Third-party services

Stripe — secure payment processing
Supabase — secure data storage (hosted in EU)
Google Analytics — anonymised website usage tracking
Resend — transactional email delivery

Your rights

Under UK GDPR you have the right to:

Access the personal data we hold about you
Correct inaccurate data
Request erasure of your data
Object to or restrict processing
Data portability
Lodge a complaint with the ICO (ico.org.uk)

To exercise any right, email info@drivecrafttuition.co.uk.

Cookies

We use essential cookies for site functionality and Google Analytics cookies (with IP anonymisation) to understand how visitors use our site. You can opt out of analytics cookies via your browser settings.